Good for Enterprise Android End-of-Software Updates for Android 1.6 Devices


As a customer who has been identified with users running Good for Enterprise on Android 1.6 (aka Donut) devices, please be advised of Good's software update and technical support phase-out timeline described below.

The next release of Good for Enterprise Android will not support devices running the Android 1.6 OS. As a result, Good for Enterprise Android v1.6.5 is the last client software version that will support devices running Android 1.6 OS.

What this means for your users on Android 1.6 devices:

  • These users will no longer receive update notifications and will not be able to upgrade to new versions of Good for Enterprise Android released to the Android Market.
  • These users can continue to run the current version of Good for Enterprise Android (v1.6.5) available in the Android Market.
  • If available, these users should upgrade the device OS to a newer version. Most Android devices receive an automatic notification when an OS upgrade is available for download over-the air. However, some devices require a tethered upgrade.
  • These users will no longer see Good for Enterprise in the Android Market. If users need to install Good for Enterprise on devices running Android OS v1.6 after we release the next version of our app, they will need to download the Good for Enterprise application from the following location: www.good.com/android/download/16rom/gfe-signed-aligned.apk. AT&T devices will not be able to install Good for Enterprise as AT&T does not allow sideloads.

Good will continue to offer technical support for Good for Enterprise on supported Android 1.6 devices to its paid support customers. Devices are typically supported 18 months after initial certification. For specific support end dates, please refer to the Supported Devices tool in the Good Monitoring Portal.

The following devices were initially released on the Android 1.6 OS:

Device Upgradeable*
Dell Streak Y
HTC MyTouch 3G N
Motorola Devour N
Sony Ericsson Xperia X10 Y**
Sony Ericsson Xperian X10 Mini Pro Y**

*This information is subject to change, as carriers and ODMs release new device operating systems. This list is based on information available in early February 2011. For the latest information, please contact your carrier representative.

**Sony Ericsson announced availability of an Android 2.1 upgrade in October 2010. However, the update may not be available in all markets.

To help mitigate any transition issues, please advise your users to upgrade the device OS or upgrade to a new Android handheld supported by Good. If an OS upgrade is not available, please contact the device carrier to inquire about availability of a new OS. For the full list of supported Android devices, visit the Supported Devices tool on good.com or on the Good Monitoring Portal.

If you have any questions, please contact Technical Support at 1-408-352-7100 or submit an online ticket by logging into the Good Monitoring Portal and choosing "Create online service request." We thank you for your business and loyalty as a Good Technology customer.


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