Resources

Your source for the latest product information from Good Technology including white papers, data sheets, brochures and customer case studies. You'll also find an array of valuable information from industry experts such as Gartner, the Aberdeen Group, and Frost & Sullivan.

Good Technology White Papers

Mobile Device Security
This white paper identifies security threats to corporate data on mobile devices and details how mobile devices can become a "backdoor" to the enterprise. This paper also details how immediate action can be taken to defend against these threats and which issues an IT security manager should be aware of while planning a comprehensive handheld security policy. While server-side and transport security is vital to an overall mobile data security plan, this white paper will focus on security as it relates to the mobile device.

Managing the Mobile Enterprise
A guide for creating effective enterprise wireless strategies. The key to turning wireless information access into a strategic IT initiative that delivers tangible ROI is developing an enterprise wireless information access strategy. Building such a strategy requires the cooperation of IT and business managers who together determine how wireless information access can be used to improve productivity, customer responsiveness and other key metrics within their business.

Good for Government™
No longer an exclusive luxury for top-ranking government or military officials, mobile technology has become a necessity for government field forces. Mobile access to enterprise information systems drives productivity and efficiency. However, for mobile deployments to succeed, they must be planned and executed with security in mind. Protecting the corporate IT infrastructure requires a deep understanding of the risks associated with mobile applications, handhelds and wireless networks. In any client/server wireless mobility system, a number of security challenges must be addressed.

Best Practices for Globally Deploying Wireless Messaging
This paper describes the key issues a multi-national enterprise needs to consider when determining the requirements for deploying a global wireless messaging project. The paper also describes how Good Mobile Messaging and Good Mobile Control, components of the Good for Enterprise™ solution, address those key issues, and finally, provides two case studies of recent Good Technology customer deployments.

Analyst White Papers

Mobile Applications: A Different Breed
Nearly all organizations require mobility if they are to run efficiently and effectively. Therefore, getting a handle on mobile application deployment is critical. Yet mobile applications are a different breed than traditional PC based applications. They need optimization for the mobile specific infrastructure and work styles of the mobile user. To succeed in mobility, organizations must know what users require to get their work done, and must not overwhelm the end users with too much complexity or information on their small form factor mobile devices.

Windows Mobile Users Capture Value from Mobile Applications
Aberdeen Group's Analyst Insight demonstrates the value of enterprise mobility in showing the tangible performance results achieved by mobilizing essential corporate applications, regardless of the mobile device platform

Aberdeen Group - The 2008 Enterprise Mobility Benchmark Report
Aberdeen’s research shows that enterprise mobility has made significant inroads in organizations and more importantly, is having a measurable impact on the productivity of an organization’s workforce. Best-in-Class (BIC) organizations are leveraging their enterprise mobility solutions as an integrated part of their overall business strategy. The findings are drawn from an October / November 2007 survey of over 580 organizations.

Data Sheets

Good Mobile Messaging™
As a leading wireless messaging solution for enterprises, Good Mobile Messaging delivers Microsoft Outlook to the hottest enterprise-class handhelds. Good Mobile Messaging provides a mobile experience that not only makes users productive, but also makes security and management a breeze for IT.

Good Mobile Messaging™ for IBM Lotus® Notes®
As a leading wireless messaging solution for enterprises, Good Mobile Messaging delivers IBM Lotus Notes to the hottest enterprise-class handhelds. Good Mobile Messaging provides a mobile experience that not only makes users productive, but also makes security and management a breeze for IT.

Good for Enterprise – iPhone
Discover what a good mobile experience should be. Good for Enterprise—iPhone allows IT to secure and manage iPhones and deliver enterprise e-mail, calendar and contacts—in real-time and with a business-class user experience—on the popular iPhone.

Good Mobile Messaging™ S/MIME
Good for Government provides government agencies the same benefits as Good for Enterprise, but with the added security of S/MIME messaging and Common Access Card support.

Good Mobile Access™
Good Mobile Access extends Good's proven, secure transport to a broad range of behind-the-firewall applications like corporate Intranets and web-based applications, rich client applications written in .Net CF or J2ME, 3rd party applications and your own standards based custom applications.

Good Device Support
Good Technology supports a range of enterprise-class devices from around the world. Good offers two levels of device support: certified and registered. This data sheet provides an overview of Good for Enterprise device support offering.

Good Support
Good Support is an annual subscription program providing software maintenance, technical support and monitoring services for your Good™ wireless messaging and application access system.

Case Studies

Cleveland Metropolitan School District
Good Mobile Messaging for IBM Lotus Domino running on Windows Mobile devices with service from Verizon Wireless gives Cleveland Metropolitan School District employees full access to email, calendaring and contacts so they’re not tethered to their desks

Crowley Maritime
Learn how Good Mobile Messaging helps company executives and sales people from transportation services company Crowley Maritime get things done as they travel around the world, growing their transportation services company.

District of Columbia
Read this case study to learn how Chief Technology Officer, Mrs. Suzanne Peck, has helped the Government of the District of Columbia undergo a significant technological transformation.

DMX Music
DMX Music has always been at the leading edge of technology. As remote access to e-mail became a viable business solution, DMX Music's IT department began to consider the possibilities a wireless messaging system could bring to its business. Read this case study to learn what they found out.

Gates Corporation
With over 13,000 employees and a large sales force spread around the world, the Gates Corporation is continuously evaluating the effectiveness of its technology services on employee productivity. In preparation for a strategic, company-wide technology initiative, the corporation's Worldwide IT Group found several issues related to mobile communications. Read this case study to learn how they solved those issues.

George Mason Mortgage LLC
The mortgage banking business is ultra-competitive and rapidly changing. To compete in this environment requires a highly productive workforce with dependable, reliable and flexible communications so that employees can provide the best customer service possible. Read this case study to learn how George Mason Mortgage found a more robust and easy-to-manage mobility solution that helped the company accomplish its goals.

Hathaway Dinwiddie
Finding a mobility solution that is easy to use, manageable, and secure to make employees more collaborative, productive, and effective is a key challenge for Hathaway Dinwiddie. This case study details how Good for Enterprise™ helped Hathaway Dinwiddie build a solid mobility foundation.

City and County of Honolulu
Covering the entire island of Oahu, Hawaii, the City and County of Honolulu is the 12th largest municipality in the United States with more than 900,000 people. Good Mobile Messaging for Microsoft Exchange running on Palm Treo smartphones with service from AT&T, Sprint and Verizon Wireless gives staff real-time synchronized access to e-mail, calendars and contacts under a secure umbrella.

Industrial Bank
Despite 70 years of success providing banking services to consumers and businesses in the Washington D.C. area, Industrial Bank's key employees had no way to access their e-mail accounts or calendars while they were out of the office. Read this case study to learn how Good Mobile Messaging helped the bank achieve its goals for years to come.

Office of the Oregon State Treasurer
Good Mobile Messaging gives the Office of the Oregon State Treasurer real-time access to email, calendaring and contacts. Learn how the solution makes employees are more responsive and productive, allowing them to manage Oregon's state funds more effectively, and how IT now spends less time and money supporting complex and costly laptop computers.

Russell Investment Group
Striving to exceed expectations of clients in 44 countries requires Russell Investment Group associates to remain accessible to clients and each other no matter where they are. That includes availability before and after "regular" office hours in every region of the world. Unfortunately, their former mobility solution wasn't getting the job done. Read this case study to learn how the group successfully made the switch to Good Mobile Messaging.

San Bernardino Country Superintendent of Schools (SBCSS)
With Good Mobile Messaging, SBCSS IT delivers a valuable service with minimal hassle and cost and SBCSS employees are productive on the road helping the organization fulfill its promise to children by teaching them well, keeping them safe, and preparing them for the future.

Specialized Bicycles
Specialized is in the business of bicycle racing and Good Mobile Messaging helps the company break away from the pack. Good running on Samsung and HTC devices with service from AT&T and Sprint gives Specialized employees full access to email, calendaring and contacts. This way they can communicate 24 hours a day, seven days a week to meet the demands of a rapidly growing global business.

Specially for Children
The need for the services provided by Specially for Children has continued to increase, placing extra demands on the group's physicians. To improve their efficiency, doctors began carrying multiple devices including cell phones, pagers and PDAs. Learn how Good Mobile Messaging™ helped the organization streamline its operation.

Brochures

Good for Enterprise
Good for Enterprise is a powerful, secure and easy-to-use enterprise mobility suite that provides IT with the mobile security and control it needs and users with a great experience for mobile collaboration and connectivity on the devices they want. Good for Enterprise combines Good Mobile Control, Good Mobile Messaging, and Good Mobile Access to provide IT and users with security and flexibility to work on the devices of today and tomorrow, providing a solution that will evolve to meet the needs of your mobile enterprise for years to come.

Good for Government
Good for Government brings security, visibility and manageability to mobile deployments used for mission critical communications with constituencies and other agencies. Users benefit from enterprise class messaging and secure access to behind-the-firewall data and applications, while IT can secure and manage its mobile deployment from a simple Web-based console. Good for Government includes Good Mobile Messaging, Good Mobile Control and Good Mobile Access. Good Mobile Messaging S/MIME is available for agencies that require the highest level of end-to-end security.

Good for You
Good for You delivers an exceptional, integrated user experience for mobile email, social networking, and media sharing on the most popular mobile device platforms, including Android, Symbian S60 v3.0, Windows Mobile, BREW and Java. The four components of Good for You — Good Mobile Email, Good Mobile Exchange Access, Good Mobile Portal and Good Mobile Social Networking — work together to give mobile operators and device makers a flexible and extensible white label solution that enables truly differentiated offerings and delivers a great mobile experience to end users.