Using Email Folders

Your handheld comes with a set of folders you can use for managing email messages. Folders include:

• Inbox: Contains new messages
• Outbox: Contains messages to be sent from the handheld. Does not contain messages to be sent from Outlook. However, your Outbox in Outlook or Lotus Notes will contain messages to be sent from Outlook or Lotus Notes and messages to be sent from your handheld.
• Sent Items: Contains a copy of messages sent from the handheld. Does not contain messages sent from Outlook or Lotus Notes unless your IT administrator configures your account to do so. Only headers are synchronized.
• Drafts: Contains unfinished messages you have saved on the handheld. Does not contain drafts saved from Outlook or Lotus Notes.
• Deleted: Contains messages you have deleted from the handheld and from Outlook or Lotus Notes.

In addition to the folders listed above, your handheld contains email folders you have added to your email server account. (You can create and rearrange folders using Outlook or Lotus Notes, but not your handheld.)

Some things to remember about email folders:

• Only email folders that are stored on the Exchange or Domino email server are included on your handheld. Personal email folders (*.pst) stored on your computer's hard disk are not included. (You can access both types of folders with Outlook or Lotus Notes.)
• If you create sub-folders under Drafts, Contacts, Calendars, or Outbox in Outlook or Lotus Notes, these folders will not appear on your handheld. Other folders and subfolders do appear on your handheld.

Viewing Email Folders

To view email folders:

1. Open the Email application.

The Inbox appears.

2. Select the Inbox drop-down at the top of the screen to display a list of folders.

A plus (+) symbol on a folder indicates the folder contains sub-folders. Select to expand the folder hierarchy.

3. Select the folder you want to view. The contents of the folder appear.

Only messages sent or received after you set up your handheld appear in the folders. Only messages sent to your Inbox or other folders that you've designated for synchronization using Good Messaging Preferences appears on the handheld. For more information, refer to Synchronizing Messages Filtered to Other Folders.

Filing Email Messages in Folders

To file a message:

1. Select the message you want to file.

To move more than one message, hold down the Shift key and scroll with the direction buttons or drag with the stylus to select multiple messages.

Choose Move from the menu. A list of folders appears.

2. Select the folder where you want to move the message. You can enter a letter (such as S) to scroll to a folder that has a name that starts with that letter (such as Status).
3. Select the folder. The message moves to the folder you selected.