Article ID: 18446
Product: GAC Server
Date: 12 March 2009

Title: GAC Server Server service will stop after 5 to 10 seconds

Symptom: When the GAC Server service is trying to start, it will stay started for a few seconds and then stop.

Application event logs show the following:

Event Type: Error
Event Source: GACServer
Event Category: None
Event ID: 65535
Date: 1/19/2009
Time: 8:39:29 AM
User: N/A
Computer: GACComputer
Description:
The description for Event ID ( 65535 ) in Source ( GACServer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: GACServer, Error initializing endpoint.

Event Type: Error
Event Source: GACServer
Event Category: None
Event ID: 65535
Date: 1/19/2009
Time: 8:39:29 AM
User: N/A
Computer: GACComputer
Description:
The description for Event ID ( 65535 ) in Source ( GACServer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: GACServer, Fatal error. Quit..


emf.log shows the following:

2009-01-19 16:34:15.572 GMT | INFO | main_24_4 | org.apache.coyote.http11.Http11BaseProtocol | init | Initializing Coyote HTTP/1.1 on http-8080
2009-01-19 16:34:15.588 GMT | INFO | main_24_4 | org.apache.coyote.http11.Http11BaseProtocol | start | Starting Coyote HTTP/1.1 on http-8080
2009-01-19 16:34:15.667 GMT | SEVERE | main_24_4 | org.apache.coyote.http11.Http11BaseProtocol | init | Error initializing endpoint

Address already in use: JVM_Bind:8443
java.net.BindException: Address already in use: JVM_Bind:8443
at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:298)
at org.apache.coyote.http11.Http11BaseProtocol.init(Http11BaseProtocol.java:139)
at org.apache.catalina.connector.Connector.initialize(Connector.java:1017)
at org.apache.catalina.startup.Embedded.start(Embedded.java:827)
at com.good.EmfConsole.doStart(EmfConsole.java:121)
at com.good.AbstractEmbeddedTomcat.start(AbstractEmbeddedTomcat.java:99)
at com.good.EmfConsole.start(EmfConsole.java:20)
at com.good.EmfServer.startComponents(EmfServer.java:543)
at com.good.EmfServer.start(EmfServer.java:430)
at com.good.EmfServer.main(EmfServer.java:238)


2009-01-19 16:34:15.667 GMT | SEVERE | main_24_4 | com.good.EmfServer | main | Fatal error. Quit.

LifecycleException: Protocol handler initialization failed: java.net.BindException: Address already in use: JVM_Bind:8443
com.good.base.GoodException: LifecycleException: Protocol handler initialization failed: java.net.BindException: Address already in use: JVM_Bind:8443
at com.good.EmfConsole.doStart(EmfConsole.java:123)
at com.good.AbstractEmbeddedTomcat.start(AbstractEmbeddedTomcat.java:99)
at com.good.EmfConsole.start(EmfConsole.java:20)
at com.good.EmfServer.startComponents(EmfServer.java:543)
at com.good.EmfServer.start(EmfServer.java:430)
at com.good.EmfServer.main(EmfServer.java:238)
Caused by: LifecycleException: Protocol handler initialization failed: java.net.BindException: Address already in use: JVM_Bind:8443
at org.apache.catalina.connector.Connector.initialize(Connector.java:1019)
at org.apache.catalina.startup.Embedded.start(Embedded.java:827)
at com.good.EmfConsole.doStart(EmfConsole.java:121)
... 5 more


2009-01-19 16:34:15.683 GMT | INFO | main_24_4 | com.good.EmfServer | reportStatusEvent | eventCode=69,eventInfo=Good Administration Center was unable to start. Reason: Fatal error. Quit. LifecycleException: Protocol handler initialization failed: java.net.BindException: Address already in use: JVM_Bind:8443. [GAC Orca Status]
2009-01-19 16:34:15.842 GMT | INFO | main_24_4 | com.good.EmfServer | exitSystem | exitCode=1
2009-01-19 16:34:15.842 GMT | INFO | main_24_4 | com.good.audit.EmfServer | shutdown | Beginning shutdown of EMF Server
2009-01-19 16:34:15.858 GMT | INFO | main_24_4 | com.good.EmfServer | reportStatusEvent | eventCode=67,eventInfo=Good Administration Center is being shutdown. [GAC Orca Status]
 

Cause: Third-party reporting tool is using port 8443.

Use "netstat -ab" command without quotes, look for 8443 and find the PID of the conflicting processes. Use Task Manager to associate the PID to the conflicting application.

Resolution: Reconfigure third-party reporting tool to use a port number other than 8443. Please review the third-party user or administrators guide.