Article ID:17736
Date: 04 May 2006
Updated: 08 December 2006

Title: Why are users Flow Controlled?

Question: Why are users periodically Flow Controlled at times on the Good server?

Answer: Flow Control Status: Flow Control is a process used by Good Messaging Server to adjust data flow to the device, to ensure that the device can handle the amount of incoming traffic. Flow Control may be used when the device is not able to handle the incoming flow of messages/data all at once, such as when a user is out of data coverage or in slow or marginal coverage for a long time. If a user’s status is “Yes” for Flow Controlled, the Good Messaging Server is holding off outgoing traffic until the device has caught up. All messages will then be delivered to the handheld.

This feature is hard coded into the Good server and is automatic. There currently is no way to disable or modify the flow control logic.

Additional Information:

The information above was sourced from the Good Administrator Guide.