Index A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - W A accounts and permissions Good Messaging Server, host permissions installation overview setting up address, Good Messaging host application status details ApplySendAsPermission B backup GAC database automatic option in installer manual backup and restore beaming contacts blocking applications Bluetooth radio, enable C cache directory location card, SD 1 2 3 4 5 6 CDO, installing changing handheld user handheld user name password policies policies policy assigned to a handheld user alias, display name, or email address user's server clusters 1 2 configuring cluster services Good Messaging Servers installing cluster tools installing primary and standby GAC Server moving GoodAdmin mailbox prerequisites resources shared disks uninstalling command-line utilities Compliance Manager policies, configuring rules files Console users authentication, directory for Console, overview contacts beaming synchronized custom software, adding and deleting from the software package customizing OTA setup message D dashboard (Good Monitoring Server) adding a Server data encryption, enabling database, GAC automatic backup in installer manual backup and restore deployment, Good Messaging Server detailed logging, for handhelds diagnostic log files 1 2 directory information Console users authentication handheld enablement disaster recovery Exchange Good Administration Center (GAC) Good Messaging discovery, enable E email address, changing email security enabled application status details encryption of data, enabling error messages errors Windows Event Viewer Application log event and error message synchronization 1 2 exceptions to synchronization Exchange disaster recovery Exchange MAPICDO, version to use 1 2 Exchange server, moving handheld to different Exchange System Manager 1 2 exchanging a user's handheld extensions, Compliance Manager F files, rules for application control flash card 1 2 3 4 5 6 G GAC database automatic backup in installer manual backup and restore GAC Web Service authentication BulkServiceResult array examples functions summary integrating applications with overview of working with GdGLSConnect General tab 1 2 gmexportstats 1 2 userlist output usersoftware output userstats output Good Administration Center (GAC) clustering resources Console filters Console, configuring disaster recovery host requirements manual consistency check moving to new host overview reconciling configuration inconsistencies Server requirements Server, described uninstalling Server Good Messaging Server clustering resources clusters deployment disaster recovery handheld ID host address host permissions host prerequisites 1 2 host system requirements information, displaying installing 1 2 introduction license key 1 2 logging managing moving handheld to different moving to new host name 1 2 redundancy serial number 1 2 server list Server requirements service software license agreement 1 2 standby stopping the service uninstalling user account, setting up utilities Good Mobile Intranet Server Good Mobile Messaging, overview Good Monitoring Portal 1 2 adding a Server to dashboard server dashboard Good Network Operations Center Good Online License Portal Good Online Portal 1 2 3 dashboard obtaining a license key user and handheld status GoodAdmin account mailbox, moving in cluster setting up account Windows 2000 domain user account GoodLinkAddUser GoodLinkDeleteUser GoodLinkEraseData GoodLinkQueryUser GoodLinkRegenOTAPIN H handheld adding a list to server authentication changing policy assigned to a handheld changing server or user name changing user exchanging a user's exporting statistics Handheld Authentication link ID locking out a user logging, enabling detailed on handheld management moving to different Exchange server moving to different Good Messaging Server preparation security setup 1 2 3 suspending messaging transferring to new user wireless setup handheld enablement, directory for handhelds paused host address, Good Messaging Server I ID, handheld Good Messaging import, syntax infrared radio, enable installation 1 2 3 accounts and permissions concepts Good Messaging host permissions Good Messaging Server Good Messaging Server name license key outline 1 2 prerequisites 1 2 serial number steps 1 2 tasks 1 2 introduction accounts and permissions Good Administration Center (GAC) Good Messaging Server installation multiple servers wireless synchronization IP IP addressing IP range 1 2 K key, license 1 2 L license agreement 1 2 license key 1 2 3 License Portal list of handhelds, adding to Good Messaging Server local administrator permission, assigning location of cache directory GAC Server software Good Messaging log 1 2 Good Messaging Server software lockdown WiFi locking out a user log file diagnostic Windows Event Viewer Application Log Log Upload tab logging Good Messaging Server handhelds, enabling detailed on M Mail API protocol mailbox diagnostics, running mailbox user manageprofile managing Good Messaging Servers handhelds with Performance Monitor manual consistency check, GAC MAPI profile 1 2 memory card 1 2 3 4 5 6 message, customizing OTA setup messaging link, viewing Microsoft clusters 1 2 Microsoft Exchange configuration requirements System Manager 1 2 Microsoft Outlook (not installed) 1 2 moving handheld to different Exchange server to different Good Messaging Server multiple Exchange and Good Messaging Servers N name Good Messaging Server 1 2 user Network Operations Center network status link, viewing O OTA 1 2 3 4 5 customizing setup message link, viewing PIN 1 2 3 4 Outlook (not installed) 1 2 Over The Air 1 2 3 4 overview accounts and permissions Good Administration Center (GAC) Good Messaging Server installation multiple servers wireless synchronization P password changing policies temporary unlock paused reasons and users Performance Monitor permissions Good Messaging host installation overview setting up PIN 1 2 3 4 policies changing changing password changing policy assigned to a handheld compliance rules user Portal, Good License Pre-installation Exchange 2000 or 2003 Exchange 2007 Mode prerequisites Good Messaging system 1 2 installation profile, MAPI protected groups Provisioning link proxy screen R range, IP reconciling configuration inconsistencies, GAC recovery Exchange Good Messaging redundancy, Good Messaging Server require password resources, clusters restore GAC database role-based administration 1 2 roles 1 2 ROM, handheld 1 2 rules files for compliance policies for required handheld applications S S/MIME enabling password policies software distribution software policies Trusted Roots SD card 1 2 3 4 5 6 security administrative security email handheld handheld authentication overview password Security Link Security tab serial number Good Messaging Good Messaging Server server information, displaying server list, Good Messaging Servers server name (Good Messaging) 1 2 service, Good Messaging Server setting up the handheld 1 2 3 setup Good Messaging host permissions Good Messaging Server Good Messaging Server name handheld license key serial number setup message, customizing OTA setup time, server wireless (handheld) shared disks for clusters site license key software download defaults license agreement 1 2 link, viewing SQL Server, preparing for use with GAC standby Good Messaging Server statistics exporting handheld statistics Good Messaging Server status definitions for user OTA application policies enable applications details stopping the Good Messaging Service storage card 1 2 3 4 5 6 7 Superuser changing defining for first time described support suspending handheld messaging synchronization see also wireless synchronization 1 2 error and event messages 1 2 exceptions syntax, import T tab General 1 2 IP range Log Upload range, IP Security 1 2 technical support template OTA Setup email message 1 2 rule files temporary unlock password testcdo testcreateprofile time, server setup transferring handheld to new user U UDP security uninstalling GAC Server Good Messaging Server unlock password, temporary uploadLog user alias, changing user name, changing for handheld user PIN 1 2 3 4 user policies utilities ApplySendAsPermission diagnostic log files GdGLSConnect gmexportstats Good Messaging GoodLinkAddUser GoodLinkDeleteUser GoodLinkEraseData GoodLinkQueryUser GoodLinkRegenOTAPIN manageprofile purgeuser testcreateprofile uploadLog W Web Service, GAC welcome email, customizing WiFi connectivity interaction with NAT time-outs server requirement system requirements WiFi lockdown WiFi-only handhelds network setting requirements Windows Event Viewer Application Log wireless handheld management handheld setup 1 2 3 4 overview of synchronization 1 2
A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - R - S - T - U - W
A
accounts and permissions
Good Messaging Server, host permissions
installation
overview
setting up
address, Good Messaging host
application status details
ApplySendAsPermission
B
backup GAC database
automatic option in installer
manual backup and restore
beaming contacts
blocking applications
Bluetooth radio, enable
C
cache directory location
card, SD 1 2 3 4 5 6
CDO, installing
changing
handheld user
handheld user name
password policies
policies
policy assigned to a handheld
user alias, display name, or email address
user's server
clusters 1 2
configuring cluster services
Good Messaging Servers
installing cluster tools
installing primary and standby GAC Server
moving GoodAdmin mailbox
prerequisites
resources
shared disks
uninstalling
command-line utilities
Compliance Manager
policies, configuring
rules files
Console users authentication, directory for
Console, overview
contacts
beaming
synchronized
custom software, adding and deleting from the software package
customizing OTA setup message
D
dashboard (Good Monitoring Server)
adding a Server
data encryption, enabling
database, GAC
automatic backup in installer
deployment, Good Messaging Server
detailed logging, for handhelds
diagnostic log files 1 2
directory information
Console users authentication
handheld enablement
disaster recovery
Exchange
Good Administration Center (GAC)
Good Messaging
discovery, enable
E
email address, changing
email security
enabled application status details
encryption of data, enabling
error messages
errors
Windows Event Viewer Application log
event and error message synchronization 1 2
exceptions to synchronization
Exchange disaster recovery
Exchange MAPICDO, version to use 1 2
Exchange server, moving handheld to different
Exchange System Manager 1 2
exchanging a user's handheld
extensions, Compliance Manager
F
files, rules for application control
flash card 1 2 3 4 5 6
G
GAC database
GAC Web Service
authentication
BulkServiceResult array
examples
functions summary
integrating applications with
overview of
working with
GdGLSConnect
General tab 1 2
gmexportstats 1 2
userlist output
usersoftware output
userstats output
clustering resources
Console filters
Console, configuring
host requirements
manual consistency check
moving to new host
reconciling configuration inconsistencies
Server requirements
Server, described
uninstalling Server
Good Messaging Server
clusters
deployment
handheld ID
host address
host permissions
host prerequisites 1 2
host system requirements
information, displaying
installing 1 2
introduction
license key 1 2
logging
managing
moving handheld to different
name 1 2
redundancy
serial number 1 2
server list
service
software license agreement 1 2
standby
stopping the service
user account, setting up
utilities
Good Mobile Intranet Server
Good Mobile Messaging, overview
Good Monitoring Portal 1 2
adding a Server to dashboard
server dashboard
Good Network Operations Center
Good Online License Portal
Good Online Portal 1 2 3
dashboard
obtaining a license key
user and handheld status
GoodAdmin
account
mailbox, moving in cluster
setting up account
Windows 2000 domain user account
GoodLinkAddUser
GoodLinkDeleteUser
GoodLinkEraseData
GoodLinkQueryUser
GoodLinkRegenOTAPIN
H
handheld
adding a list to server
changing policy assigned to a handheld
changing server or user name
changing user
exchanging a user's
exporting statistics
Handheld Authentication link
ID
locking out a user
logging, enabling detailed on handheld
management
moving to different Exchange server
moving to different Good Messaging Server
preparation
security
setup 1 2 3
suspending messaging
transferring to new user
wireless setup
handheld enablement, directory for
handhelds
paused
host address, Good Messaging Server
I
ID, handheld Good Messaging
import, syntax
infrared radio, enable
installation 1 2 3
concepts
Good Messaging host permissions
Good Messaging Server name
license key
outline 1 2
prerequisites 1 2
serial number
steps 1 2
tasks 1 2
multiple servers
wireless
synchronization
IP
IP addressing
IP range 1 2
K
key, license 1 2
L
license agreement 1 2
license key 1 2 3
License Portal
list of handhelds, adding to Good Messaging Server
local administrator permission, assigning
location of
cache directory
GAC Server software
Good Messaging log 1 2
Good Messaging Server software
lockdown WiFi
log file
diagnostic
Windows Event Viewer Application Log
Log Upload tab
handhelds, enabling detailed on
M
Mail API protocol
mailbox diagnostics, running
mailbox user
manageprofile
with Performance Monitor
manual consistency check, GAC
MAPI profile 1 2
memory card 1 2 3 4 5 6
message, customizing OTA setup
messaging link, viewing
Microsoft clusters 1 2
Microsoft Exchange
configuration requirements
System Manager 1 2
Microsoft Outlook (not installed) 1 2
moving handheld
to different Exchange server
to different Good Messaging Server
multiple Exchange and Good Messaging Servers
N
name
Good Messaging Server 1 2
user
Network Operations Center
network status link, viewing
O
OTA 1 2 3 4 5
customizing setup message
link, viewing
PIN 1 2 3 4
Outlook (not installed) 1 2
Over The Air 1 2 3 4
P
password
changing policies
temporary unlock
paused reasons and users
Performance Monitor
permissions
Good Messaging host
changing password
compliance rules
Portal, Good License
Pre-installation
Exchange 2000 or 2003
Exchange 2007 Mode
Good Messaging system 1 2
profile, MAPI
protected groups
Provisioning link
proxy screen
R
range, IP
reconciling configuration inconsistencies, GAC
recovery
redundancy, Good Messaging Server
require password
resources, clusters
restore GAC database
role-based administration 1 2
roles 1 2
ROM, handheld 1 2
rules
files for compliance policies
for required handheld applications
S
S/MIME
enabling
software distribution
software policies
Trusted Roots
SD card 1 2 3 4 5 6
administrative security
email
handheld authentication
Security Link
Security tab
server information, displaying
server list, Good Messaging Servers
server name (Good Messaging) 1 2
service, Good Messaging Server
setting up the handheld 1 2 3
setup
setup message, customizing OTA
setup time, server
wireless (handheld)
shared disks for clusters
site license key
software
download defaults
SQL Server, preparing for use with GAC
standby Good Messaging Server
statistics
exporting handheld statistics
status
definitions for user OTA application policies
enable applications details
stopping the Good Messaging Service
storage card 1 2 3 4 5 6 7
Superuser
defining for first time
described
support
suspending handheld messaging
see also wireless synchronization 1 2
error and event messages 1 2
exceptions
syntax, import
T
tab
General 1 2
IP range
Log Upload
Security 1 2
technical support
template
OTA Setup email message 1 2
rule files
temporary unlock password
testcdo
testcreateprofile
time, server setup
transferring handheld to new user
U
UDP security
GAC Server
unlock password, temporary
uploadLog
user alias, changing
user name, changing for handheld
user PIN 1 2 3 4
user policies
diagnostic log files
gmexportstats
purgeuser
W
Web Service, GAC
welcome email, customizing
WiFi connectivity
interaction with
NAT time-outs
server requirement
system requirements
WiFi lockdown
WiFi-only handhelds
network setting requirements
handheld management
handheld setup 1 2 3 4
synchronization 1 2
