Notes on Synchronization

The following are exceptions to synchronization between the Exchange server account and handheld:

• Items removed from the handheld via aging to save space are not deleted from the Exchange server account.
• Items in the Outlook and handheld Sent Items folders are not synchronized unless you explicitly enable this synchronization using the management console's Policy feature.
• New mail received on the handheld in folders other than Inbox (set up by the user using Preferences | Email Delivery) will include only the header or the header and body of the message, depending upon which of these two options you have enabled for the handheld using the management console Policy feature. The body of the message is synchronized only if the user chooses to display it.
• Items in the Drafts folder are not synchronized between handheld and Outlook.
• Items originally filtered into an unsynchronized Exchange server folder are synchronized if moved or copied to a synchronized folder, subject to the rules in the following item.
• For email messages older than three days that have built up while your handheld was turned off (when you were on vacation and out of coverage, for example), only headers are sent to the handheld. The body of the message is synchronized only if you choose to display it. Email messages older than a month are not synchronized.
• Email recipients in the To: field are limited to 32.
• Good Messaging does not support ICalendar meetings.
• Calendar: For booking rooms and resources to work properly, customers must install auto-responders for all of their resource email accounts. This will cause a room to accept or decline the meeting automatically, and to send the organizer an email indicating the response. It is up to the organizer, having received a declining email from a resource, to edit the meeting and select a different resource.

For information on the Microsoft Auto Accept Agent, refer to http://www.microsoft.com/technet/prodtechnol/exchange/2003/insider/Accept_Agent.mspx.